How to make a return
In case you want to return an item, please e-mail to contact@ringinbali.com which will indicate the order code. Once we receive and accept your return, we will contact you to confirm the receipt of your return.
The return address is:
Patrikousaki Evdokia
34 V.Logothetidi Str.,
11524, Athens, Greece
To the E-SHOP Sales Department
We are responsible for the return of the package and the cost of return shipping. RING IN BALI e-shop is not responsible for any extra charges ensuing from the differences in currency, customs clearance expenses, import duties, product restrictions, and other local regulations. RING IN BALI e-shop is not responsible for any loss. We would like you to understand that we accept only products purchased from our RING IN BALI e-shop.
Restrictions
You have the right to return the products you purchased without having to tell us why you wish to return the products, within 20 days from the date you receive them. Returns are only accepted if the products you wish to return are in the same condition as you received them, along with your retail receipt or invoice. Please ensure that the returned items are clean (no deodorant, perfume or make-up stains), unworn and unwashed.
RING IN BALI e-shop reserves the right to refuse refunds that are not authorized and / or not sent according to the return terms as well as the instructions accompanying each order. In case of unauthorized or unapproved refunds, the products will be returned to the original order’s shipping address.
Manage Returns
If for any reason you are not satisfied with your purchase, the products can be returned within 20 days of the date of receipt of the order and you can choose between a change of item, a credit balance or a refund.
Products can be changed with any available size or type. If you wish to change a product purchased from RING IN BALI e-shop of another size or color, please contact us by e-mail at contact@ringinbali.com.
Refunds are made immediately when returning items are received and checked (1-3 business days). Refunds are only made on your original credit card, PayPal account, or bank account used to pay the order. Processing time varies depending on the bank and type of credit card. If the purchase is made by cash, the amount of the refund will be deposited into a bank account specified by the customer.
- MODIFY OR CANCEL YOUR ORDER
In case you want to modify or cancel the item/items ordered before you receive the shipping confirmation e-mail, contact us at: contact@ringinbali.com. After the shipping of your order, we cannot make any changes to your order. If the order has been shipped and you no longer want it, please return your order. Please see our return policy for more details.